Test Taker Information
Credentia Pearson Vue
3 Bala Plaza West Suite 400A Bala Cynwyd, PA 19004

(877) 437-9587

Hours of Operation Mon. – Fri. 8:30 a.m. – 6:00 p.m. (Eastern Time Zone)


Call Credentia to:

• Obtain a Candidate Handbook

• Obtain an application

• Schedule the paper application examination

• Cancel a paper application scheduled examination

• Arrange special examination requests and services

• Paper application examinations, change your current address or name prior to testing (at least 11 days in advance)


PO Box 13785 Philadelphia, PA 19101-3785


Go to Pearson VUE’s website at: to:

• Download a Candidate Handbook

• Download an Application for Competency Evaluation Paper application examinations

• Link to web based registration where available

• View Test Schedules and Deadline Dates

• View Frequently Asked Questions

• Additional state specific services. Please see the appropriate candidate handbook.


If you need to call Pearson Vue, please visit the website and get the appropriate number for your state.