Credentia's Mission & Values

The mission of Credentia is to provide high quality and efficient nurse aide testing services while maintaining the highest compliance with and upholding the National Nurse Aide Assessment Program (NNAAP™) standards and guidelines.

As part of this mission, Credentia is committed to providing registered nurses with professionally-rewarding opportunities to administer nurse aide certification examinations that offer attractive compensation, schedule flexibility, efficient and friendly processes, and full training and support services.

Credentia's Core Values

We conduct our business in accordance with the highest standards of professional behavior and ethics. We are transparent, honest and ethical in all our interactions with employees, clients, consumers, vendors and the public.

We persistently and systematically create better ways of doing the things we do. We do not rest on our accomplishments, but rather we build on them in our personal and professional journey to be the best we can be and set new standards in our industry. We expect more of ourselves than our clients do. We endeavor to exceed expectations in each and every project.

We value the strengths, experiences, and perspectives of others, and we recognize our own limitations. We are committed to partnering effectively with nurses, testing facilities, and communities to ensure that our work advances the broader good for healthcare services.

We value and care about each other, operate with a spirit of generosity, and have fun working together. To maximize our collective impact, we inspire, challenge, and support each other to be our best and sustain our effort.

Continuous Improvement
We measure, monitor, analyze and improve productivity, processes, tasks, and ourselves to satisfy clients and stakeholders. We work with enthusiasm and intellect, and are driven to surpass what has already been achieved. We are not afraid to stand alone, especially when it is the right thing to do.